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Terms That Govern Your tb99 Account

Using tb99 — whether through your browser or on mobile — means these legal terms apply to your account, your deposits via bKash, Nagad, or Rocket, and every action you take on the platform.

Account TermsEligibility by RegionPayment RulesPrivacy ObligationsDispute Process
tb99 Terms That Govern Your tb99 Account
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and data handling are built into how tb99 operates day to day — not added as an afterthought. Here is what we do and what you can request.

Data Handling

We collect only what is needed to run your account — your mobile number, payment method, and transaction history. We do not sell this data to third parties.

Cookie Use

Cookies keep your session active across devices so you can switch from mobile to desktop without logging in again. You can manage cookie preferences in your browser settings.

Account Security

Every login uses OTP verification sent to your registered mobile number. If you notice an unrecognised login, contact support immediately to lock the account.

Data Requests

You can request a copy of your account data or ask us to delete your information by contacting support with your registered number and a written request.

LEGAL CONTACT PATHS

Reach Us on Legal or Account Matters

If you have a question about these terms, need to dispute a transaction, or want to request changes to your account data, use one of the contact paths below. We handle legal and account queries separately from general support — flag your message clearly so it reaches the right team.

Team online

Live Chat

Open the chat widget from any page on tb99. For legal queries, type 'account terms' or 'dispute' so the team routes you correctly.

Email Support

Send your legal or account query to our support address. Include your registered mobile number so we can locate your account quickly.

Help Centre

The Help Centre has a dedicated Legal and Account section covering common questions about terms, eligibility, and data requests.

Common Questions About tb99 Legal Terms

These are the questions we hear most often about account terms, eligibility, and data rights.

You must be of legal age in your region and in a location where accessing online gaming platforms is permitted under local law. Eligibility depends entirely on your local regulations.

We may suspend or close your account and withhold pending withdrawals pending review. You will be notified by the mobile number registered to your account.

Yes. Contact support with your registered mobile number and a written data request. We will respond within the timeframe required by applicable law in your region.

Raise the dispute through live chat or email within 7 days of the transaction. Include the transaction reference and the amount so the team can locate the record quickly.

We aim to notify you of material changes via your registered mobile number. Continued use of your account after any update means you accept the revised terms.

Contact support with a written closure and deletion request. We will process it and confirm once your account is closed and data removed per applicable law.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.