What Information We Hold and Why
When you open an account with tb99, we collect the details you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount to keep your account
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wallet accurate and to meet our financial record obligations. We do not store your mobile banking PIN or full wallet credentials — those stay between you and your payment provider. We also collect device and session data: your IP address, browser type, and the pages you
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visit within the platform. This helps us detect unusual login activity and keep your account secure. If you contact our support team, we keep a record of that conversation. All data we hold is used only for account management, payment processing, fraud prevention, and improving how
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the platform works for you. We do not sell your personal data to third parties. Whether this policy applies to you depends on your local law and the eligible regions in which tb99 operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.